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FAQ

What is the annual transaction limit at Beeteller?
My payment was not identified at the merchant's site, what should I do?
I made a duplicate payment and haven't received a refund, how do I proceed?
I am trying to process a payment, but it keeps being rejected. What's wrong with the payment?
The data on my payout order is incorrect, what should I do?
I made a deposit (payin) through Beeteller, the money left my account but didn't go into the platform's account. What should I do?

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Support: +55 (67) 4042-3050
Ombudsman: 0800-111-0014

Monday to Friday from 8am to 12pm and from 1pm to 6pm, Brasília time (GMT-3), except holidays.

Support: +55 (67) 4042-3050
Ombudsman: 0800-111-0014

Monday to Friday from 8am to 12pm and from 1pm to 6pm, Brasília time (GMT-3), except holidays.

Support: +55 (67) 4042-3050
Ombudsman: 0800-111-0014

Monday to Friday from 8am to 12pm and from 1pm to 6pm, Brasília time (GMT-3), except holidays.